Frequently Asked Questions
Everything you need to know about our premium custom cards.
How long does it take to process my custom order?
Since each card is precision-engraved to your specifications, please allow 2-4 business days for production before your order is shipped.
What shipping methods do you offer?
We offer standard and expedited shipping options. Delivery times typically range from 3-7 business days depending on your location and the service selected at checkout.
Can I return a personalized item?
Because our products are custom-made for each individual, we cannot accept returns unless the item arrives damaged or contains a manufacturing error.
What materials are used for Engraven Cards?
We use high-grade stainless steel and premium alloys to ensure our cards have a weighted, luxury feel and long-lasting durability.
Is my payment information secure?
Yes, we use industry-standard SSL encryption and secure payment gateways to ensure that your personal and financial information is fully protected.
Do you offer international shipping?
Yes, we ship our custom engraved products worldwide. International shipping rates and delivery times are calculated automatically at checkout.